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Q1: Can I get a sample before mass production?
A1: Some sample is not free, but the sample charge will refund you after your order if reach our MOQ. The shipping cost will be afforded by your side.
Q2: When the samples prepared ?
A2: It will take 3-7days after your payment accordingly.
Q3: Which payment method is accepted?
A3:We accept TT,L/C, Escrow, Paypal, etc. You can choose the one which is the most convenient or cost effective for you.
Q4: How long dose it take for mass production?
A4:Honestly, it depends on the order quantity and the season you place the order. Around 30-45 days( off season) or 45-60 days(busy season) after receiving the payment or L/C at sight. We suggest that you place the order two months before the date you need it.
Q5:Can you dothe designs for us(OEM)?
A5:Yes. We have a professional team with full experience in products design and manufacturing. Also we can manufacture the products with your design, Please send us vectorgraph including PDF, CDR, AI, PSD, etc. ( no less than 1500dpi, and the higher, the better)
Q6:Can you do the product test for us ?
A6:Yes, we can help arrange the test, but you have to pay the extra test fees, please provide details of the tests before placing the order, and we will put the test fees in the order.
Q7:Afer receiving the product, if we find the defect, could we get the compensation?
A7:Absolutely, after confirming the defect goods cause by us, you will surely get the compensation. In fact, we always pay great attention on production control and inspect all the goods carefully before shipment.
Q8:How to get free samples?
A8:You can send an inquiry to ask whether you can get free samples for the products you want.
